Moss may not be accessible from certain countries or territories due to legal and compliance requirements.
If you are trying to log in or use Moss from a restricted region, you may see a message like: “Service unavailable in your region”
What does this mean?
Access to the Moss platform (web and mobile) is limited in some regions to comply with applicable laws and regulations.
This restriction applies to:
Logging into your account
Using the Moss web app or mobile app
Signing up for Moss
Which regions are affected?
Access is currently restricted from the following countries and territories:
Belarus
Cuba
Iran
North Korea
Kazakhstan
Myanmar
Nicaragua
Palestine (Gaza Strip / West Bank)
Russia
Sudan
Syria
Ukraine (including Crimea)
Venezuela
What can I do?
If you are traveling or temporarily located in one of these regions:
You will not be able to access Moss until you are back in a supported country
If you believe you are seeing this message in error:
Please contact our support team