How to pay reimbursements | EU
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Written by Support
Updated over a week ago

With Moss, you can now pay reimbursements easier than ever and ensure that your employees’ business expenses are always paid on time.

In addition, regardless of the payment method used, you can easily track the payment progress of all your reimbursements, visible both in the reimbursement tables as well as in the reimbursement side panel.

Pay your reimbursements with Moss


⚠️ Prerequisites: Enable Pay with Moss in the Reimbursements set-up page.


Once a reimbursement has been reviewed, it will move to the Payments section in the side bar navigation.

There, admins and accountants can select one or more reimbursements and click 'Pay reimbursement' on the table floater to see the list of available payment methods:

  • ⭐ Download a SEPA file and easily import it to your online bank (EU only).

  • Manually mark as paid, whenever the payment takes place outside Moss.

Generate SEPA payment file

To generate a SEPA payment file, all you need to do is select 'Download SEPA Payment file' in the reimbursement payment side panel, choose your debitor account and the relevant payment execution date - date when the payment will take place - and download the SEPA file.


💬Note: please make sure that your employees add their payment details to the user profile. Alternatively, you can use the payment details of the supplier linked to the reimbursement. If your suppliers don’t contain payment details, you can easily add them via Accounting > Suppliers.


Once you have downloaded the payment file, upload it to your separate online banking environment to easily transfer the right amount to your employees and settle your reimbursements.

Marking reimbursements as Paid after exporting a SEPA file

When you export a SEPA file, you can choose whether you want to mark your reimbursements as paid right away or you rather wait to ensure that your SEPA file has been successfully uploaded to your online banking environment.

  • If you mark them as paid, your reimbursements will transition to the Export tab with status Paid via SEPA right after the SEPA file is downloaded.

  • If you don’t, your invoices will remain in the Pay tab with status SEPA exported. In that case, you will need to mark them as paid once the payment file has been successfully uploaded to your banking environment. To mark it as paid, you can select the payment itself and press Mark as paid.

Blocking the payment relevant details

Once a reimbursement has been paid, regardless of the payment method, the reimbursement fields that are relevant for the payment will be locked.

More concretely, users won’t be able to add new expenses or modify the amounts of the existing expenses in the reimbursement, even if the reimbursement is sent back to Draft.

In addition, users will no longer be able to Reject or Withdraw the reimbursement, given that it has already been paid. Finally, they won’t be able to modify the supplier field.

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