You need to make sure that your TravelPerk account is configured correctly in order for the Receipt Finder to work.
To do this:
Log in to your TravelPerk account (Personio admin permissions are needed for this)
Go to “Account Settings” > “Companies” > “Manage payment profiles”
Make sure to select “Credit Card” as your payment method and link a Moss card to your payment profile.
Set the “Billing cycle” to Instant so that you will pay and be invoiced instantly.
In this way, we will fetch all the TravelPerk receipts immediately after the card payment took place. In case the full amount of your trip was charged in multiple transactions, all receipts from the trip will be attached to all the transactions.
The receipt search will continue until up to 7 days after the transaction date. After the receipt has been automatically fetched you can see them in the Moss app as "Automatically attached".