Moss

Support

Anna Dziurosz

Connecting your HR, Accounting and SSO systems, setting up approval flows

Administrators: Setting up and Managing the platform

Set up the Moss platform

In this article we discover how you can connect Slack to your Moss platform.

How to connect Moss to Slack

In this article we discover how to change the billing address.

How to change the billing address

In this article we discover how to change your companies legal name in Moss.

How to change the companies legal name

Q: Why can't I change the legal company name by myself?

In this article we discover how you can change the company brand name.

How to add or change the company brand name

Q: Do you need an official excerpt of the commercial register to add the brand name?

How to change your TAX ID

In this article we discover how you can change your VAT number.

How to change your VAT number

In this article we discover how you can change your shipping address.

How to change your shipping address

Q: There is only one 'edit' button next to the shipping address. Is it also possible to adjust the other fields?

Q: Is it possible to use a landline or no phone at all?

Q: Can I label an account with the name of a department?

Managing company info

How to add users to a second entity

Q: I set up multi-entity set-up. Where can I find the second organisation?

Q: Multi-entity - Do I need to do anything else besides inviting the user to the second organisation?

In this article we discover how you can add a new company account.

How to add a new company account (multi-entity)

Set up and maintain a multi-entity setup

TravelPerk integration

TravelPerk

Manage your Moss users

In this article we discover what user roles exist on the Moss platform and what their permissions and capabilities are.

Understanding User Roles in Moss

In this article we discover how you can change the role of a user to give them either more or less rights on the Moss platform.

How to change a platform role

How to invite a new user

in this article we discover how you can delete a user you no longer want to be able to access the Moss platform.

How to delete a user

Q: I need to deactivate the account of a user who will leave the company. A virtual credit card for a subscription is currently running over his account. Will this card be transferred automatically?

Q: I accidentally gave somebody a wrong user role, what can I do?

Set up and maintain your users

This article describes how you assign team managers to your teams, and what permissions a team manager in Moss has.

Set up Teams and assign Team Managers

In this article we discover how to delete teams on Moss.

How to delete a team

Q: Can I adjust the settings of a team?

In this article we discover how to add, switch or remove any team member, including team managers.

Switch, add, or remove team members/managers

Set up and maintain teams

Integrating your HR software with Moss

Personio and Moss

Q: Does Moss support my HR Information System (HRIS)?

Q: Do I have to pay for an HR Information System (HRIS)?

Set up and maintain your HR-software

Deactivate SSO users

Set up SSO on Moss

How to invite users to use SSO

Single Sign-On (SSO)

How to set up SSO with Okta

How to set up SSO with Google Cloud

How to set up SSO with Microsoft Azure

Manage your SSO integration

Germany: +49 30 311 93 730

Netherlands: +31 20 241 4803

UK: +44 20 457 12718

Email: support@getmoss.com

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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