Security isn’t just a product feature — it’s a mindset. Moss gives your team the tools to prevent fraud before it starts. Here’s how to activate your core defences.
1. Use Two-Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds a second layer of security to your Moss account. It ensures that even if your password is compromised, your account remains protected.
Why 2FA matters:
Passwords are often reused across tools, which makes them easy targets
Fraudsters use stolen credentials from data breaches or phishing to break in
2FA blocks over 99% of these automated login attempts
It’s mandatory for all Moss users.
Why the Moss Mobile App is more secure than SMS OTP:
SMS codes can be intercepted (via SIM swap or phishing)
The Moss Mobile App uses biometric login, encrypted token-based verification, and can’t be spoofed via fake links
In the Moss Mobile App we can provide you with additional information on your transactions, real-time alerts and advice on how to prevent fraud
Set up 2FA via the Moss Mobile App now:
Go to your Moss profile > "Settings" > "Security"
Follow the prompts to link your Mobile App
(For full setup steps, see this guide or ask your CS Manager)
2. Secure Your Moss Account with the Mobile App
The Moss Mobile App is the most secure way to access your account and manage sensitive actions.
Why it’s safer:
No SMS codes to intercept or reuse
Built-in biometrics like Face ID or fingerprint authentication
Encrypted login flow verified directly in the app
Instant alerts for logins, approvals, or suspicious activity
What you can do with the Moss Mobile App:
Get real-time alerts for security events
Approve payments and expenses securely on the go
Block or freeze cards instantly if something feels off
Download the Moss Mobile App:
3. Use Moss card controls & approval flows
Finance teams shouldn’t need to chase spenders — Moss gives you control from the start.
How to lock down spend:
Set per-user or per-card spending limits
Block or freeze cards instantly from the web or app
Enforce multi-level approvals for requests, payments, and reimbursements
Why it matters:
Prevents rogue spend or fraud from inside and outside the company
Gives visibility across teams, departments, and use cases
Audit-ready, with a full activity trail for every action
Need help configuring your controls? Your Customer Success Manager can help you design the right policy structure for your team.