This article explains how to reconcile your Moss Wallet Balance in Exact Online, using the Moss Balance Bank Account created during your integration setup. It is intended for finance and accounting teams performing month-end closings or ad-hoc reconciliations.
What You Should Know First
Each Moss Wallet (e.g. for debit or credit) has its own statement. These must be reconciled separately.
Moss exports all transactions into Exact as journal entries:
Spend transactions are exported as:
A purchase journal entry to record the cost (crediting the selected Supplier account).
A bank journal entry to reflect the payment (debiting the Moss Supplier and crediting the Moss Balance Account).
Top-ups or repayments are exported as:
A bank journal entry to increase (debit) your Moss Balance Account and credit the Moss Top-Up Supplier account.
For a full breakdown of how Moss syncs transactions into Exact, please refer to: How transactions sync into Exact Online
The Moss Balance Account in Exact should always match the ending balance on your Moss Wallet statement, assuming:
All transactions are exported
All external repayments (top-ups) are recorded and reconciled
⚠️ Note: Moss Credit and Wallet transactions are tracked separately and must be reconciled independently.
How Moss Syncs Transactions into Exact
Moss exports every transaction as a set of journal entries that ensure the Moss Supplier accounts are fully cleared.
External bank payments (e.g. SEPA top-ups or direct debits) must be manually reconciled against the Moss Top-Up Supplier account.
Moss does not generate or match external bank entries in Exact.
Reconcile Moss Wallet Balance in Exact
1. Download a Statement from Moss
Go to Wallet > Statements in the Moss platform
Use the relevant monthly statement, or click “Get custom statement”
Always use the PDF version, which includes:
Starting balance
Ending balance
All transactions within the selected period
⚠️ Avoid generating a statement for today, as some transactions may still be unsettled.
2. Match Balance in Exact
In Exact, open the Moss Balance Account you’ve configured
Compare the ending balance in Exact with the Moss Wallet Statement ending balance
If they match: ✅ Reconciliation complete.
If they don’t match, continue to the next section.
📌 Best Practices for Exact Online
Exact Online the starting and ending balance per bank entry is calculated based on the entry date by default, not on the transaction date. This approach only works reliably if Moss transactions are exported in chronological order. Since Moss recalculates opening and closing balances dynamically and does not send static balances per transaction, we recommend the following workflow:
Ensure all transactions up to and including the statement date have been exported from Moss.
If the statement doesn’t align with your Exact period, filter the transactions by booking date, not by period.
If there's a mismatch, check for unexported or deleted transactions in Moss. Calculate the total value of these and adjust the compared balance accordingly. (as described below)
What to Do if the Balances Don't Match
Check for Unexported Card Transactions
In Moss: Go to Card Transactions > All
Filter for:
Status = Accepted
Booking date within your selected statement period
The total reflects transactions accepted but not yet exported, and should be subtracted from the statement balance when comparing to Exact.
Check for Unexported Wallet Payments
Go to Export > Balance Movements
Filter by booking date within the statement range
Review any unexported:
Invoice payments
Reimbursements
Apply the Reconciliation Formula
Moss Statement Ending Balance
+ Unexported Spend Transactions
+ Unexported Payments (Invoices, Reimbursements)
- Unexported Wallet Top-Ups
= Moss Balance in Exact
Once the formula balances, your Moss Wallet is fully reconciled in Exact.
✅ Best Practices
Reconcile each Moss Wallet individually (e.g. Credit vs. Debit)
Export payments before closing the month
Use the Moss PDF statement as your single source of truth
Regularly reconcile the Moss Top-Up Supplier Account to ensure external payments are matched