Who can change cardholders
Admins can change cardholders for all cards, except physical cards.
All other users cannot change cardholders.
How to change cardholder
Some cards are attached to the wrong user. What can I do?
In order to solve this issue, you can simply change the cardholder.
Changing a cardholder can be useful, when an employees is leaving your company and the responsibility of the cards should be transferred to somebody else.
If you are an admin, you can change the cardholder for all cards within your company, except for physical cards. You can do this as follows:
Log in to the Moss webapp
Go to "Cards" and open the card details for the card that you want to edit
Click on "Edit" within the card details
Select a new cardholder
Click on "Save"
Note: Physical cards are user-specific and cannot change cardholder. If you want another user to have an equivalent physical card, you would have to create / order a new physical card for that user.