Q: I can't use open banking to add funds to my account. What can I do?
In the first step, you can use the ‘Deposit manually’ feature as a workaround.
Note: Be aware that open banking is not available in the Netherlands. You have to use the "deposit manually" option.
Afterwards, please contact the customer support under support@getmoss.com. In order to solve the issue as soon as possible, please provide the following details:
Subject: Deposit funds error
Name
Name of the company
Screenshot of the error message