After deactivating a user account, all cards connected to the user will be terminated permanently. Virtual and physical cards are both affected. However, admins can transfer virtual cards on the Moss platform. If you want to preserve a card, you should transfer it before deactivating the user.
Q: I need to deactivate the account of a user who will leave the company. A virtual credit card for a subscription is currently running over his account. Will this card be transferred automatically?

Written by Support
Updated over 8 months ago