What is SSO
SSO is an authentication method which allows users to securely authenticate themselves with only one set of credentials.
SSO can be activated for multiple applications and websites and for each one of them you are able to use the same login credentials.
Who can set up SSO?
Only Admins can enable SSO for your Moss platform. Please ensure that SSO is part of your subscription model. For more information on the subscription model, contact your customer success manager.
Add phone number so users can use the Moss App with SSO:
Please make sure that your users add their phone number after they logged in at Moss as soon as possible, since they are using SSO and this is not part of their registration process. If the phone number is not added, they won't be able to use the Moss App.
Entering the phone number is possible for 180 days after initial login.
If this is not the case, you have to send us all phone numbers with the corresponding profile to support@getmoss.com.
How can you set up SSO?
To set up SSO, you will need the Login URL and your idP. You will need to configure your idP, which can be different for each identity provider.
Go to “Settings” > “SAML SSO”
Populate the data > “Enable SSO”
For clearer instructions choose with what system you want to connect SSO with.
Follow the guides to find out how to set up each specific system.
If you cannot populate the data fields, please get in touch with your IT support, who can easily help you set this up and make sure this is done correctly. If you can’t find any information on how to configure your idP for your specific provider, feel free to contact us at support@getmoss.com.