Who can invite SSO users?
Only Admins are able to invite new users to use SSO.
Invite users to use SSO
Invite new users
Currently, you also need to invite users in the Moss app (only Role is needed to be specified, the Team is optional).
When SSO is configured, you can invite your users via the typical method.
After the user has finished their application process, they will see an "SSO button" on the login page, which they can use.
If no SSO session is created yet on the device they are currently using, the Microsoft or Google login screen will be shown to the user:
After the user has successfully authenticated themselves, they will be able to log in to the Moss app.
If a session is terminated after 1 hour of inactivity, the user needs to click the SSO link in the invitation email to be authenticated again.
Add phone number so users can use the Moss App with SSO:
Please make sure that your users add their phone number after they logged in at Moss as soon as possible, since they are using SSO and this is not part of their registration process.
Note: sometimes it can be automatically extracted from your SSO connection if the info is available and you enabled the sync of phone numbers.
If the phone number is not added, they won't be able to use the Moss App.
Entering the phone number is possible for 180 days after initial login.
If this is not the case, you have to send us all phone numbers with the corresponding profile to support@getmoss.com.
Invite existing Moss users
First, your company needs to enable SSO for the Moss platform. Once you have set up your SSO connection correctly the old login data and SSO login data will be merged together. Users will be able to access their old Moss account with SSO.