Moss

Q: I receive an error message when I click on reveal card details. What can I do?

Q: My name's vowels and special case spelling are not recognized on my physical card. What can I do?

Q: What is a CVC, and when do I need to enter it?

3-D Secure (3DS)

This guide aims to help you understand why a transaction might fail and how to address these issues.

Transaction declines

Support

Anna Dziurosz

Cards - FAQs

Germany: +49 30 311 93 730

Netherlands: +31 20 241 4803

UK: +44 20 457 12718

Email: support@getmoss.com

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