Modern finance isn’t just about numbers—it’s about alignment, clarity, and seamless collaboration across teams. At Moss, we make communication around spending as streamlined as the spend itself. Whether you're approving a purchase, challenging a reimbursement, or reassigning a request, our in-platform communication features are designed to bring your accounting conversations into one auditable, efficient, and transparent space.
Moss can be your collaborative control centre and ensure that communication is
Contextual - right where the spend happens
Controlled - with permissions and visibility in place
Compliant - ready for auditors at any time
There are many features that help you collaborate on Moss:
Tagging
Finance workflows often hinge on quick input from the right person. Moss’s comment tagging feature ensures your collaboration stays fast and actionable.
Keep conversations focused and traceable, removing the need to search through inboxes or Slack channels to find that one piece of context.
How tagging works:
@Tag teammates directly in comments on any spend item—be it a card transaction, invoice, purchase request, or reimbursement.
Tagged users will receive an email notification and automatic viewing access to the relevant spend item.
All communication stays attached to the spend record, building a transparent audit trail for every decision.
Manual forwarding of approval requests
Even the best approval rules can’t predict every scenario. The forwarding feature empowers users to adapt on the fly—without breaking audit chains.
How manual forwarding of approval requests works
If an approval request lands with the wrong person, approvers can now:
Manually forward the request to a more appropriate colleague.
Leave a comment explaining the reassignment.
Keep the request in a pending state, so nothing falls through the cracks.
Admins and accountants always have the permissions to reroute approvals manually.
Challenging spend items
Rejecting a spend item can be a last resort—but sometimes, it just needs a little bit more context.
How challenging works
Click on "Challenge" when information is missing or unclear.
Leave a comment guiding the submitter on what needs to be added or corrected.
Once updated, the item continues through the workflow—no need to restart the approval process.