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Q: I have a redundant physical card. What can I do?
Q: I have a redundant physical card. What can I do?
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Written by Support
Updated over a week ago

Q: I have a redundant physical card. What can I do?


Solution. You can simply solve this issue in two steps:

1. Terminate the redundant physical card in the (web)app.

You can terminate the card by clicking on card details > "…" (top right corner) > "terminate card". This ensures that the card cannot be used for fraud after disposal.

2. Dispose the redundant physical card by cutting through the card chip.

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