Who can change a shipping address
Only Admins are able to change the shipping address for their Moss platform.
How to change your shipping address
Make sure you have the admin role to be able to change the shipping address.
Go to "Settings" > Company Information
Adjust the shipping address to your liking
There is only one 'edit' button next to the shipping address. Is it also possible to adjust the other fields?
In the respective tab, you can only adjust the shipping address of your company. All the other information, like the company name or the billing address, can only be changed by the customer support.
If you need to change the company name or billing address, please get in touch with the customer support and attach an official excerpt of the commercial register. Without this excerpt, we are not allowed to change this sensitive data.
Contact us under support@getmoss.com