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How to change a users email

In this article we discover how you can change the email address of a Moss user.

Support avatar
Written by Support
Updated over 5 months ago

Who can change a user email


The email address can’t be changed by users or admins. You’ll therefore need to contact the customer support.

How to change a user email


We need an Admin's approval to change your email. Ideally, your Moss admin will contact us directly with the details below.

Please contact customer support under support@getmoss.com and in order to change the email address, we’ll need the following information:

  • Company-name

  • Username

  • The 'old' and 'new' email address

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