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Q: My admin sent me an invitation mail but I never received it. What can I do?
Q: My admin sent me an invitation mail but I never received it. What can I do?
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Written by Support
Updated over a week ago

Q: My admin sent me an invitation mail, but I never received it. What can I do?


This problem can occur when the email ends up in the spam account or if your email was bounced or blocked. First, please check your spam account. If you can't find the email there, don't hesitate to get in touch with Customer Support at support@getmoss.com. Please mention the following details:

  • Username

  • Your company

  • Your issue

  • Attempts to troubleshoot

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