Q: What happens if I don't receive an email with OTP code?
If you don't receive an email with OTP code, please follow the steps below:
Check to which email address the code has been sent. The code will be sent to the email address that you are using for Moss.
Wait for 5 minutes: The email may take a few minutes to arrive. Please wait for at least 5 minutes before trying again.
Try again: If you still haven't received the email after waiting for 5 minutes, please try requesting the OTP code again.
Contact Support: If you still haven't received the email after trying again, please contact our customer support for further assistance.
You can reach out to our customer support under support@getmoss.com