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Manually forwarding Invoices and Receipts via Email to the Document Inbox
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Written by Support
Updated over a week ago

Ensuring that receipts and invoices are correctly uploaded and tracked is one of the biggest pain points of both spenders and finance teams. With Moss’ Document inbox, receipts will be attached to transactions made with a Moss card. If a receipt cannot be matched, controllers will be notified. Invoices can be simply handed in by forwarding them from your work mailbox.

The Inbox makes it easier to ensure that receipts are attached to the correct transactions, and that invoices are uploaded to the Moss platform.

Who can manually forward Receipts and Invoices

Anybody who has a receipt that has to be attached to one of their card transactions or an invoice that needs to be submitted can use the forwarding Inbox feature.

How to manually forward invoices and receipts

Moss generates a unique email forwarding address for both receipts and for invoices that links to the Moss platform. To find it, go to document inbox.

In both the "Receipts" tab and "Invoices" tab, you’ll find your unique address highlighted in blue. If you have receipts and invoices arriving to your work email, you can simply forward those to the Moss receipt or invoice inboxes.

The forwarding addresses will have the following format:

  • receipts+{{organisation-name}}@getmoss.com

  • invoices+{{organisation-name}}@getmoss.com

When a receipt or invoice is sent to your work email address, simply forward it to your organisation’s unique Inbox address.

Receipts will be automatically matched to the correct transaction, if the purchase was made with your Moss card. Receipts will appear in the receipt inbox.

If an invoice is forwarded, it will appear in the Moss’ invoice inbox.

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