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Moss Mobile App
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FAQs: Mobile Authentication
Q: How many mobiles can I set as a trusted device with the Moss mobile app?
Q: What happens if I lose my trusted mobile device or it gets stolen?
Q: What happens if I have a new device? Do I need to go through the activation process again?
Q: Can I change my unique mobile passcode at any time?
Q: Can I use my biometric (i.e. face or fingerprint or face recognition) instead of the unique passcode?
Q: What happens if I forgot my unique passcode?
Q: What happens if I don't receive an email with OTP code?
Q: What happens if I don't receive an SMS with OTP code?